Privacy Policy

1. Who is responsible for your information

ZAPESCU LTD, trading as ZAPESCU AGENCY, is the controller of personal information collected through this website and is established in the United Kingdom. You can contact us about privacy at andreanzapescu1@gmail.com or by phone at +44 7733 902630. Our Our Companies House number is 15831634. Our registered office is 21 Uxbridge Road, Uxbridge, England, UB10 0LJ.

2. Information we collect

We may collect your name, email address, phone number, company name, the content of your message and any other information you choose to provide. We may also receive basic technical information needed to operate and secure the website, such as IP address, browser type, device information, access time and server logs.

3. How we collect information

We collect information directly from you when you complete our consultation form, email or call us. Technical information may be collected automatically by our hosting and security providers when you use the website.

4. Why we use your information

• To respond to enquiries and arrange consultations.
• To prepare proposals and take steps requested before entering into a contract.
• To provide and improve our services and customer support.
• To keep the website secure, prevent abuse and diagnose technical issues.
• To meet legal, regulatory, accounting or compliance obligations.
• To send marketing only where you have consented or where otherwise permitted by applicable law.

5. Legal bases

Depending on the circumstances, we rely on taking steps at your request before a contract, performing a contract, complying with legal obligations, our legitimate interests in operating and improving our business, and your consent where consent is required. You may withdraw consent at any time without affecting earlier lawful processing.

6. Cookies and similar technologies

The current website is designed to use only technologies necessary to operate the site and consultation form. If we later add analytics, advertising or other non-essential cookies, we will update this Policy and request consent where required under the Privacy and Electronic Communications Regulations.

7. Sharing your information

We may share information with trusted service providers that help us host the website, manage communications, deliver services or maintain security; with professional advisers; or with authorities where required by law. Providers may use information only to perform services for us and must protect it. We do not sell personal information.

8. International transfers

Some providers may process information outside the United Kingdom. Where required, we use UK adequacy regulations or recognised safeguards such as the UK International Data Transfer Agreement or Addendum. Contact us if you would like more information about relevant safeguards.

9. How long we keep information

We generally retain enquiry information for up to 24 months after the last meaningful contact. Client and transaction records may be kept longer where required for contractual, tax, accounting or legal purposes. Technical security logs are normally retained for no longer than 12 months unless needed to investigate an incident.

10. Your UK data protection rights

Subject to applicable conditions, you may ask to access, correct, erase or restrict use of your information, object to processing, receive a portable copy, and withdraw consent. To exercise a right, email andreanzapescu1@gmail.com. We may need to verify your identity. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

11. Security

We use reasonable technical and organisational measures designed to protect personal information. No method of online transmission or storage is completely secure, so absolute security cannot be guaranteed.

12. Children

This website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.

13. Changes to this Policy

We may update this Policy when our services, providers or legal obligations change. The latest version will appear on this page with its updated date.

14. Contact

Questions or privacy requests can be sent to andreanzapescu1@gmail.com or by phone at +44 7733 902630.